PRIVACY POLICY
Effective Date: July 8, 2026
Last Updated: July 8, 2026
Prevention Consulting LLC (“Prevention Consulting,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, retain, and disclose information when you visit or use:
my.preventionpartner.life
Prevention Consulting’s Thinkific-hosted learning management system
Courses, toolkits, resources, forms, surveys, and related services available through the site
Communications, purchases, and support services associated with your account
These sites, services, and resources are referred to collectively in this Privacy Policy as the “Platform.”
By creating an account, making a purchase, enrolling in a course or toolkit, submitting information, or otherwise using the Platform, you acknowledge that you have received and reviewed this Privacy Policy.
1. WHO WE ARE
Prevention Consulting LLC provides prevention education, training, technical assistance, customizable resources, and implementation support related to human trafficking prevention, technology-facilitated abuse, digital safety, child safety, and related real-world risks.
my.preventionpartner.life is Prevention Consulting’s online learning and resource environment. It is designed to help participating organizations and professionals move from awareness to readiness by accessing practical education, customizable tools, and implementation guidance.
Privacy-related questions or requests may be directed to:
Prevention Consulting LLC
Attn: Privacy
11811 Shaker Blvd., Ste. 204, #1100
Cleveland, Ohio 44120
Email: [email protected]
Website: preventionpartner.life
2. INFORMATION WE MAY COLLECT
The information we collect depends on how you interact with the Platform.
A. Information You Provide
We may collect information that you voluntarily provide, including:
Name
Email address
Telephone number, when provided
Organization, school district, agency, employer, or affiliated entity
Job title or professional role
Account registration information and identifiers associated with your Thinkific account
Billing and purchaser information
Course, toolkit, product, or resource enrollment information
Responses to surveys, questionnaires, evaluations, or feedback forms
Partnership agreements, license acknowledgments, or other documents you upload
Local contact information, branding details, or resource links submitted for customization
Technical assistance requests
Communications you send to us
Testimonials or reviews submitted with your permission
Any other information you choose to provide
Passwords are created and managed through the Thinkific platform. Prevention Consulting does not ordinarily have access to your password.
Please do not submit confidential case records, student records, protected health information, reports of abuse, personally identifying victim information, or other sensitive information through the Platform unless Prevention Consulting has specifically requested the information and provided an approved, secure process for doing so.
B. Account and Learning Activity
When you use the Platform, we or our service providers may collect information about your account and participation, including:
Courses, products, or resources accessed
Enrollment status
Lesson progress
Completion status
Dates and times of access
Quiz, survey, or assessment responses
Downloads and interactions with course materials
Certificates or completion records
Login history
Communications associated with the course or account
Completion of required agreements, acknowledgments, or prerequisites
C. Purchase and Transaction Information
When you make a purchase, Prevention Consulting and its service providers may receive or process information such as:
Purchaser name and contact information
Product or service purchased
Purchase date
Amount charged
Payment and transaction status
Refund history
Order or transaction number
Billing address, when required
Limited payment-method information, such as the card type and last four digits, when made available to us
Payments made through the Platform are processed through Thinkific Payments, Thinkific’s built-in, Stripe-powered payment-processing service. Thinkific Payments processes payment-card and related financial information according to its own applicable privacy, security, and payment terms.
Prevention Consulting does not ordinarily receive or store your complete credit or debit card number, card security code, or full bank-account credentials.
D. Information Collected Automatically
When you visit or use the Platform, certain information may be collected automatically, including:
Internet Protocol address
Browser type
Device type
Operating system
Referring website or source
Pages viewed
Links selected
Time spent on the Platform
Approximate location derived from an Internet Protocol address
Login and session information
Cookie and similar technology identifiers
Website and course usage information
Technical error or diagnostic information
3. HOW WE USE INFORMATION
We may use personal information to:
Create, maintain, and secure user accounts
Process enrollments, purchases, payments, refunds, and access
Deliver courses, toolkits, resources, and technical assistance
Track progress and participation
Provide customer service and respond to inquiries
Send account, purchase, enrollment, course, and service communications
Send welcome messages, reminders, implementation guidance, and relevant updates
Customize resources or services requested by a purchaser
Verify completion of partnership agreements, license requirements, or prerequisites
Manage organizational licenses and authorized users
Improve course content, resources, services, and the Platform
Evaluate participation, engagement, and effectiveness
Diagnose technical issues
Prevent misuse, fraud, unauthorized access, or security incidents
Enforce agreements, licenses, Terms of Use, and intellectual property rights
Maintain business, tax, accounting, insurance, and legal records
Comply with legal obligations
Protect the rights, safety, and property of users, Prevention Consulting, and others
Send educational updates or marketing communications when permitted by law and consistent with your preferences
We may use aggregated or de-identified information for evaluation, reporting, service improvement, research, or business planning when the information does not reasonably identify an individual.
4. EMAILS AND COMMUNICATIONS
We may send you transactional or service-related communications, including:
Account creation and password information
Purchase receipts
Enrollment confirmations
Course or toolkit access information
Partnership agreement reminders
Service updates
Technical notices
Security notices
Responses to questions
Information necessary to deliver a purchased product or service
These communications may be necessary to administer your account or provide the services you requested.
We may also send educational updates, announcements, or marketing communications. You may unsubscribe from optional marketing emails by using the unsubscribe link included in the message or by contacting us.
Unsubscribing from marketing messages will not prevent us from sending necessary account, transaction, legal, security, or service communications.
5. COOKIES AND SIMILAR TECHNOLOGIES
The Platform may use cookies and similar technologies to:
Keep users signed in
Maintain secure sessions
Remember preferences
Save progress within lesson content
Understand how visitors use the Platform
Improve functionality and performance
Measure course and website engagement
Prevent fraud or unauthorized use
Diagnose technical issues
Some cookies are necessary for the Platform to function. Other analytics or preference cookies may depend on the tools enabled through Thinkific or other providers.
You may be able to manage cookies through your browser settings. Blocking certain cookies may affect login, course progress, purchases, or other Platform functions.
Where required by applicable law, we may provide additional notice or request consent before using nonessential cookies.
6. THINKIFIC AND OTHER SERVICE PROVIDERS
The Platform is hosted and supported by Thinkific Labs Inc. Thinkific provides the technology used for account registration, course and resource delivery, user authentication, communications, commerce, analytics, data storage, security, and technical administration.
Payments are processed through Thinkific Payments, Thinkific’s built-in, Stripe-powered payment-processing service.
Thinkific may process personal information on behalf of Prevention Consulting to provide these services. Thinkific may also process certain information for its own business, security, legal, or operational purposes as described in Thinkific’s privacy policy and other applicable terms.
We may also use service providers that support functions such as:
Email delivery
Cloud storage
Website hosting
Customer relationship management
Scheduling
Video hosting
Surveys and forms
Electronic signatures
File sharing
Analytics
Accounting
Information technology and security
Design and content-delivery tools
These providers may access personal information only as reasonably necessary to perform services, comply with law, or protect the security and integrity of their systems.
7. WHEN WE MAY DISCLOSE INFORMATION
We may disclose personal information in the circumstances described below.
A. To Service Providers
We may share information with vendors, contractors, and service providers that support the Platform or our business operations.
B. To Your Organization
If your access is purchased, sponsored, assigned, or administered by an organization, we may provide an authorized organizational representative with information reasonably necessary to manage that access.
This may include:
Your name
Enrollment status
Course or toolkit access
Progress
Completion status
Certificate status
Completion of required agreements or acknowledgments
We do not intend to disclose the substance of private support communications, open-ended survey responses, or other sensitive information to a sponsoring organization unless:
You are informed in advance
You direct us to do so
The information is necessary to administer the service
Disclosure is otherwise permitted or required by law
We will not intentionally provide an organization with more personal information than reasonably necessary to administer its purchase, license, or program.
C. For Legal or Safety Reasons
We may disclose information when we reasonably believe disclosure is necessary to:
Comply with a law, regulation, subpoena, court order, or lawful government request
Protect the rights, property, or safety of Prevention Consulting, a user, or another person
Investigate fraud, misuse, unauthorized distribution, security threats, or suspected illegal activity
Enforce our agreements, licenses, or Terms of Use
Respond to an emergency involving a credible risk of serious harm
D. In a Business Transaction
If Prevention Consulting is involved in a merger, sale, reorganization, financing, transfer of assets, dissolution, or similar transaction, information may be disclosed as part of that transaction, subject to appropriate confidentiality and legal protections.
E. With Your Direction or Consent
We may share information for another purpose when you direct us to do so or provide consent.
8. WE DO NOT SELL PERSONAL INFORMATION
Prevention Consulting does not sell personal information for money.
We also do not knowingly share personal information for cross-context behavioral advertising.
If our practices change, we will update this Privacy Policy and provide any legally required notices, choices, or opt-out rights.
9. ORGANIZATIONAL PURCHASES AND AUTHORIZED USERS
Some products may be purchased by a school district, education service agency, nonprofit organization, coalition, business, government entity, or other partner.
The purchasing or sponsoring organization is responsible for:
Providing accurate information about authorized users
Ensuring it has authority to provide user information to us
Informing its users about applicable organizational policies
Managing access when staff roles change
Requesting removal of access when appropriate
Ensuring account credentials are not improperly shared
Using downloaded and customized materials in accordance with applicable agreements, licenses, and Terms of Use
Prevention Consulting and the purchasing organization may each have separate responsibilities for information under their respective control.
10. INFORMATION ABOUT CHILDREN
The Platform is designed primarily for adults, organizational purchasers, professionals, educators, caregivers, and youth-serving personnel.
It is not directed to children under 13, and Prevention Consulting does not knowingly solicit personal information directly from children under 13.
Unless a particular product expressly states otherwise, individuals under 18 should not independently:
Create an account
Make a purchase
Upload information
Submit forms
Participate in interactive Platform features
If Prevention Consulting later offers an experience intended for minors, additional consent, privacy, and organizational safeguards may apply and will be communicated separately.
If you believe a child has submitted personal information without appropriate authorization, contact us at [email protected]. We will review the request and take reasonable steps to delete the information when required.
11. SENSITIVE INFORMATION AND REPORTS OF HARM
The Platform provides prevention education and professional resources. It is not:
An emergency response service
A crisis hotline
A law enforcement reporting portal
A child abuse reporting system
A clinical or mental health service
A substitute for legal, medical, mental health, or emergency assistance
Do not submit identifiable information about a child, victim, survivor, suspected offender, active investigation, or specific incident through routine course surveys, comments, uploads, support forms, or email unless Prevention Consulting has expressly requested the information through an approved process.
Do not use routine course forms, comments, surveys, uploads, support forms, or email communications to submit urgent reports involving:
Immediate danger
Suspected child abuse
Sexual exploitation
Human trafficking
Sextortion
Self-harm
Threats of violence
Another emergency or time-sensitive concern
The Platform is not monitored continuously and should not be used to seek emergency intervention or submit a time-sensitive report.
If information submitted to us indicates a credible and immediate safety concern, suspected abuse, or another situation for which disclosure is permitted or required by law, Prevention Consulting may take reasonable steps to contact:
Emergency services
Law enforcement
Child protection authorities
The purchasing or sponsoring organization
Another appropriate entity or responsible party
Nothing in this Privacy Policy changes any legal reporting obligation that may apply to Prevention Consulting or another person.
12. DATA RETENTION
We retain personal information only for as long as reasonably necessary to:
Maintain accounts and provide access
Deliver purchased products and services
Administer licenses and agreements
Respond to requests
Maintain completion or transaction records
Protect intellectual property
Enforce agreements
Satisfy tax, accounting, insurance, contractual, or legal obligations
Resolve disputes
Maintain security
Prevent fraud or unauthorized use
Retention periods may vary depending on:
The type of information
The reason it was collected
Contractual requirements
Legal requirements
Operational needs
Security considerations
When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it, subject to technical limitations, backup systems, legal holds, and applicable obligations.
13. DATA SECURITY
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
These measures may include:
Password-protected accounts
Restricted administrative access
Secure third-party hosting
Encryption used by service providers
Access controls
Account and activity monitoring
Data minimization
Vendor review
Secure deletion practices where available
Security updates and technical safeguards
No website, learning platform, email system, payment system, or method of electronic storage is completely secure. We therefore cannot guarantee absolute security.
You are responsible for:
Maintaining the confidentiality of your password
Protecting your account credentials
Avoiding unauthorized account sharing
Logging out of shared devices
Notifying us promptly if you believe your account has been accessed without authorization
14. YOUR PRIVACY CHOICES AND RIGHTS
Depending on where you live, you may have the right to request that we:
Confirm whether we process your personal information
Provide access to personal information we maintain about you
Correct inaccurate information
Delete certain information
Restrict or object to certain processing
Provide a portable copy of certain information
Explain categories of information collected and disclosed
Withdraw consent where processing is based on consent
Opt out of optional marketing communications
Appeal a decision concerning a privacy request, where required
These rights are not absolute.
We may retain or decline to delete information when permitted or required for:
Legal compliance
Security
Fraud prevention
Contractual obligations
Recordkeeping
Tax or accounting purposes
Intellectual property protection
Dispute resolution
Other legitimate business purposes
To submit a privacy request, email:
Use the subject line:
Privacy Request
Please describe your request and identify the email address associated with your account. We may need to verify your identity before fulfilling the request.
You may also be able to update certain account details by signing into your account or contacting us.
We will not unlawfully discriminate against you for exercising an applicable privacy right.
15. INTERNATIONAL USERS
Prevention Consulting is based in the United States.
Thinkific and other service providers may process or store information in the United States, Canada, or other countries where they or their service providers operate.
Privacy laws in those countries may differ from the laws where you live.
Where required, applicable contractual or legal safeguards may be used for international transfers.
By using the Platform, you understand that information may be processed outside your state, province, or country of residence, subject to applicable law.
16. THIRD-PARTY LINKS AND RESOURCES
The Platform may link to third-party:
Websites
Reporting resources
Design platforms
Social media services
Downloadable resources
Forms
Scheduling tools
Payment services
Other external services
Prevention Consulting does not control the privacy, accessibility, security, availability, or content practices of those third parties.
Your use of an external site or service is governed by that provider’s own terms and privacy policy.
A link does not necessarily constitute endorsement of all content, services, security practices, or privacy practices of the linked provider.
17. DOWNLOADABLE AND CUSTOMIZABLE MATERIALS
Users may download or customize certain resources according to their purchase, license, partnership agreement, or Terms of Use.
Once a purchaser downloads, customizes, publishes, or distributes a resource outside the Platform, that purchaser is responsible for its own collection, use, storage, and handling of any personal information associated with that use.
For example, if an organization adds any of the following to a customized resource, the organization is responsible for providing appropriate privacy notices and protecting the information it collects:
A local contact form
A survey
An email address
A response pathway
A reporting form
A data-collection tool
A registration form
A request-for-help feature
Prevention Consulting is not responsible for privacy practices added, modified, or implemented by a purchaser after a resource is downloaded or customized.
18. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in:
Our services
The Platform
Technology
Vendors
Legal requirements
Information-handling practices
Business operations
The revised version will be posted with a new “Last Updated” date.
When changes materially affect how we collect, use, or disclose personal information, we may provide additional notice or request renewed acknowledgment or consent where required by applicable law.
19. CONTACT US
Questions, concerns, or requests regarding this Privacy Policy may be directed to:
Prevention Consulting LLC
Attn: Privacy
11811 Shaker Blvd., Ste. 204, #1100
Cleveland, Ohio 44120
Email: [email protected]
Website: preventionpartner.life